Last Updated Date: 2/5/2025
This Terms of Service Agreement (“Agreement”) is a legal agreement between Fresh Technology, Inc. d/b/a Fresh KDS and ToGoTechnologies, its affiliates, or its agents (collectively, “Fresh Technology”) and the users of the Service (“you”, “your”, or “user”) who registered. This Agreement describes the terms and conditions that apply to your use of the website located at www.freshtechnology.com and www.togotechnologies.com (the “Websites”) and the mobile application (each a “Service” and collectively, the “Services”). Fresh Technology offers two restaurant technologies: (1) a tablet-based kitchen display system that improves operational efficiency in food orders while reducing error and increasing revenue (“Fresh KDS”) and (2) a white-label online ordering platform that includes analytics to provide details about customers, navigation tracking, and insights on campaigns (“ToGo Technologies”). All such additional terms, guidelines, and rules (collectively, the “Supplemental Terms”) are incorporated by reference into this Agreement.
PLEASE READ THIS AGREEMENT CAREFULLY. THE SERVICES AND THE INFORMATION IN IT ARE CONTROLLED BY FRESH TECHNOLOGY. THIS AGREEMENT GOVERNS THE USE OF THE SERVICE AND APPLY TO ALL INTERNET USERS VISITING THE WEBSITES OR USING THE WEBSITES, APPLICATION AND/OR SERVICES. BY ACCESSING OR USING THE SERVICES IN ANY WAY, CLICKING ON THE “I ACCEPT” BUTTON, COMPLETING THE REGISTRATION PROCESS AND/OR BROWSING THE WEBSITE OR DOWNLOADING FRESH TECHNOLOGY’S MOBILE APPLICATION (THE “APPLICATION”) FOR FRESH KDS, YOU REPRESENT THAT (1) YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THE TERMS OF SERVICE, (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH FRESH TECHNOLOGY, AND (3) YOU HAVE THE AUTHORITY TO ENTER INTO THE TERMS OF SERVICE PERSONALLY OR ON BEHALF OF THE ENTITY YOU HAVE NAMED AS THE USER, AND TO BIND THAT ENTITY TO THIS AGREEMENT. THE TERM “YOU” REFERS TO THE INDIVIDUAL OR LEGAL ENTITY, AS APPLICABLE, IDENTIFIED AS THE USER WHEN YOU REGISTERED ON THE WEBSITE. IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT, YOU MAY NOT ACCESS OR USE THE SERVICES.
IF YOU SUBSCRIBE TO THE SERVICES FOR A TERM (THE “INITIAL TERM”), THEN THE TERMS WILL BE AUTOMATICALLY RENEWED FOR ADDITIONAL PERIODS OF THE SAME DURATION AS THE INITIAL TERM AT FRESH TECHNOLOGY’S, THEN-CURRENT FEE FOR SUCH SERVICES UNLESS YOU OPT OUT OF THE AUTO-RENEWAL SUBSCRIPTION IN ACCORDANCE WITH SECTION 7.6 (AUTOMATIC RENEWAL) BELOW.
PLEASE BE AWARE THAT SECTION 14 (DISPUTE RESOLUTION) OF THIS AGREEMENT, BELOW, CONTAINS PROVISIONS GOVERNING HOW DISPUTES THAT YOU AND WE HAVE AGAINST EACH OTHER ARE RESOLVED, INCLUDING, WITHOUT LIMITATION, ANY DISPUTES THAT AROSE OR WERE ASSERTED PRIOR TO THE EFFECTIVE DATE OF THIS AGREEMENT. IN PARTICULAR, IT CONTAINS AN ARBITRATION AGREEMENT WHICH WILL, WITH LIMITED EXCEPTIONS, REQUIRE DISPUTES BETWEEN US TO BE SUBMITTED TO BINDING AND FINAL ARBITRATION. UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.
ANY DISPUTE, CLAIM OR REQUEST FOR RELIEF RELATING IN ANY WAY TO YOUR USE OF THE SITE WILL BE GOVERNED AND INTERPRETED BY AND UNDER THE LAWS OF THE STATE OF DELAWARE, CONSISTENT WITH THE FEDERAL ARBITRATION ACT, WITHOUT GIVING EFFECT TO ANY PRINCIPLES THAT PROVIDE FOR THE APPLICATION OF THE LAW OF ANY OTHER JURISDICTION. THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS IS EXPRESSLY EXCLUDED FROM THIS AGREEMENT.
PLEASE BE AWARE THAT SECTION 1.6 FRESH TECHNOLOGY COMMUNICATIONS OF THIS AGREEMENT, BELOW, CONTAINS YOUR OPT-IN CONSENT TO RECEIVE COMMUNICATIONS FROM US, INCLUDING VIA E-MAIL, TEXT MESSAGE, CALLS AND PUSH NOTIFICATION.
PLEASE NOTE THAT THE AGREEMENT IS SUBJECT TO CHANGE BY FRESH TECHNOLOGY IN ITS SOLE DISCRETION AT ANY TIME. When changes are made, Fresh Technology will make a new copy of this Agreement available through the Services. We will also update the “Last Updated” date at the top of the Terms of Use Agreement. Fresh Technology may require you to provide consent to the updated Agreement in a specified manner before further use of the Services is permitted. If you do not agree to any change(s) after receiving a notice of such change(s), you shall stop using the Services. Otherwise, your continued use of the Services constitutes your acceptance of such change(s). PLEASE REGULARLY CHECK THE WEBSITE TO VIEW THE THEN-CURRENT TERMS.
You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the country where you live or at another mutually agreed location. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
Last updated and effective as of February 13, 2019
OWNER IDENTIFICATION: www.freshkds.com is a domain of the owner, Fresh Technology, LLC ("Fresh Tech"), Building 500, 2200 Riverchase Center #500, Hoover, AL 35244.
Protecting your privacy is important to Fresh Technology. This Fresh Technology Privacy Policy (“Policy”) describes how Fresh Technology and its subsidiaries and affiliated companies collect, use, disclose and safeguard the personal information you provide on Fresh Technology’s websites, through our mobile applications and other software- and Internet-enabled programs and services.
If you browse Fresh Technology website, you do so anonymously. We do not collect personal information, including your email address from individuals who browse our website, unless you affirmatively give us such information. We do log your IP address (the Internet address of your computer) to give us an idea of which parts of our website you visit, how long you spend there and your general location within our market. But we do not link your IP address to anything personally identifiable. The only other information automatically provided to us may include the type of browser and operating system you are using, information about your Internet service provider, domain name, and the website that referred you to us. Your browser supplies us with this information.
To create an account, we may request that you voluntarily supply us with personal information, such as your name, email address, postal address and phone number, for purposes such as corresponding with us, registering an account on our website or mobile application, or participating in an online survey. In addition, we may collect financial account information, such as credit card number and other payment information, for purposes such as charging you software as a service fees.
If you create an account, you are required to enter your name, email address, and password.
Upon termination of your account on this site, your data will be stored for no less than one (1) week, providing ample time for you to retrieve such information.
If you take a survey or interact with us in various other ways, we may collect demographics information and information about subjects that may interest you.
Our mobile applications also may collect geo-location information, including from the GPS function on your mobile device if enabled on your device. You can opt-out of sharing your geo-location information by changing the settings on your mobile device. If you choose to opt-out, it may disable certain features of our mobile applications.
Our collection of website use information may involve the use of cookies and web beacons. You can usually choose to set your browser to warn you when a cookie is being sent or to remove or reject cookies. Each browser is different, so look at your browser Help menu to learn the correct way to modify your cookie settings. If you choose to remove or reject cookies, it will affect the manner in which many features of our website and programs operate.
Cookies are small data files stored on your hard drive by a website to, among other things, help us improve our website and your experience. In addition, our website uses targeting or advertising cookies to see which areas and features are popular and to count visits to our website. These cookies may be used by third parties such as social networks and advertisers to provide services in return for recognizing that you have visited our website. They are usually placed by advertising networks with the website operator permission. They remember that you have visited our website and this information is shared with third party organizations such as advertisers. Examples include:
To allow social media network "Like" buttons and "Share" buttons to work.
To collect information about your browsing habits and share it with other websites so they can display advertising that is more relevant to you.
Web beacons are electronic images that may be used on our websites or in our emails. We use Web beacons to deliver cookies, count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon.
We may also collect aggregated data or anonymized data that does not directly identify
you. We may combine information we collect about you with information we
receive from third parties.
We are committed to protecting childrens privacy and we do not knowingly collect personal information from children. You can visit the Federal Trade Commission website to learn more about the Children Online Privacy Protection Act (COPPA).
Fresh Technology may use information about you for purposes described in this Policy or disclosed to you on our website, in our mobile application or with our various programs and services. For example, we may use information about you to:
Send you updates on the latest Fresh Technology news, including information about new products, services, and offers that may be of interest to you.
Process and manage your purchase and use of Fresh Technology products and services, including your accounts.
Respond to your customer service inquiries, post your comments or statements on any blog or other online forum maintained on our website and other websites, or take other actions in response to your inquiries or other website activities.
Communicate with you about your services, account and program participation.
Learn more about our customers so that we can develop better products and services.
If you do not want us to contact you, you can choose to "opt out," and Fresh Technology will respect your wishes. Simply follow the opt-out instructions in promotional emails we send.
If you opt out of receiving promotional communications from us whether online or on your mobile device, we may still send you non-promotional communications such as emails about your Fresh Technology account, if you have one, or our ongoing business relations.
We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Fresh Technology does not share your personal information with anyone outside of Fresh Technology without your consent, and no one else can access your information, except in the following limited ways:
We may share information with companies that provide support services to us (such as credit card processors or website hosts). These companies may use information about you to perform their functions on our behalf.
We may disclose specific information (a) upon lawful request, in response to legal process, and when required to comply with laws, (b) to enforce our agreements, corporate policies, and terms of use or (c) to protect the rights, property or safety of Fresh Technology, our employees, agents, customers, and others.
If you participate in any blog or other online forum on our website, any personal information that you post on our website may be shared with other forum participants and website visitors.
In the event of a merger, acquisition, financing, or sale of assets or any other situation involving the transfer of some or all of our business assets, Fresh Technology may disclose personal information to those involved in the negotiation or transfer.
We may also share aggregated or anonymized information that does not directly identify you.
Fresh Technology is fully committed to data security. We have taken reasonable steps to maintain appropriate physical, technical, and administrative procedures to help safeguard and secure the information you provide to us against loss, misuse, or unauthorized access, disclosure or modification of personal information. However, while we take these reasonable efforts to protect your personal information, no one can ensure the security of the information transmitted over the Internet. In this regard, we urge you to take every precaution to protect your personal data while you are on the Internet. At a minimum, we encourage you to make sure that you are using a secure browser as you surf the Internet
Response to Do Not Track Signals:
Certain web browsers may provide an option by which you may have the browser inform websites or internet services you visit that you do not wish to have personally identifiable information about your activities tracked by cookies or other persistent identifiers across time and across third-party Internet websites, online or cloud computing services, online applications, or mobile applications. These are commonly called “do not track” (DNT) signals. Since our site does not rely on cookies or other stored information, these DNT signals will not affect your experience on our site, or using our service.
We do not allow third parties to collect personally identifiable information (PII) about a user’s online activities, over time and across different sites, services, and applications, when that user uses our site, service, or application.
We do not share any PII with 3rd parties, other than a payment processor to charge software as a service fees. Any PII is kept completely confidential and secure using the latest security measures and encryption.
This site does not maintain a process by which you can review and make changes to the personally identifiable information we collect from you.
OWNER IDENTIFICATION: www.freshkds.com is a domain of the owner, Fresh Technology, LLC ("Fresh Tech"), Building 500, 2200 Riverchase Center #500, Hoover, AL 35244.
Protecting your privacy is important to Fresh Technology. This Fresh Technology Privacy Policy (“Policy”) describes how Fresh Technology and its subsidiaries and affiliated companies collect, use, disclose and safeguard the personal information you provide on Fresh Technology’s websites, through our mobile applications and other software- and Internet-enabled programs and services.
If you browse Fresh Technology website, you do so anonymously. We do not collect personal information, including your email address from individuals who browse our website, unless you affirmatively give us such information. We do log your IP address (the Internet address of your computer) to give us an idea of which parts of our website you visit, how long you spend there and your general location within our market. But we do not link your IP address to anything personally identifiable. The only other information automatically provided to us may include the type of browser and operating system you are using, information about your Internet service provider, domain name, and the website that referred you to us. Your browser supplies us with this information.
To create an account, we may request that you voluntarily supply us with personal information, such as your name, email address, postal address and phone number, for purposes such as corresponding with us, registering an account on our website or mobile application, or participating in an online survey. In addition, we may collect financial account information, such as credit card number and other payment information, for purposes such as charging you software as a service fees.
If you create an account, you are required to enter your name, email address, and password.
If you take a survey or interact with us in various other ways, we may collect demographics information and information about subjects that may interest you.
Our mobile applications also may collect geo-location information, including from the GPS function on your mobile device if enabled on your device. You can opt-out of sharing your geo-location information by changing the settings on your mobile device. If you choose to opt-out, it may disable certain features of our mobile applications.
Our collection of website use information may involve the use of cookies and web beacons. You can usually choose to set your browser to warn you when a cookie is being sent or to remove or reject cookies. Each browser is different, so look at your browser Help menu to learn the correct way to modify your cookie settings. If you choose to remove or reject cookies, it will affect the manner in which many features of our website and programs operate.
Cookies are small data files stored on your hard drive by a website to, among other things, help us improve our website and your experience. In addition, our website uses targeting or advertising cookies to see which areas and features are popular and to count visits to our website. These cookies may be used by third parties such as social networks and advertisers to provide services in return for recognizing that you have visited our website. They are usually placed by advertising networks with the website operator permission. They remember that you have visited our website and this information is shared with third party organizations such as advertisers. Examples include:
To allow social media network "Like" buttons and "Share" buttons to work.
To collect information about your browsing habits and share it with other websites so they can display advertising that is more relevant to you.
Web beacons are electronic images that may be used on our websites or in our emails. We use Web beacons to deliver cookies, count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon.
We may also collect aggregated data or anonymized data that does not directly identify
you. We may combine information we collect about you with information we
receive from third parties.
We are committed to protecting childrens privacy and we do not knowingly collect personal information from children. You can visit the Federal Trade Commission website to learn more about the Children Online Privacy Protection Act (COPPA).
Fresh Technology may use information about you for purposes described in this Policy or disclosed to you on our website, in our mobile application or with our various programs and services. For example, we may use information about you to:
Send you updates on the latest Fresh Technology news, including information about new products, services, and offers that may be of interest to you.
Process and manage your purchase and use of Fresh Technology products and services, including your accounts.
Respond to your customer service inquiries, post your comments or statements on any blog or other online forum maintained on our website and other websites, or take other actions in response to your inquiries or other website activities.
Communicate with you about your services, account and program participation.
Learn more about our customers so that we can develop better products and services.
If you do not want us to contact you, you can choose to "opt out," and Fresh Technology will respect your wishes. Simply follow the opt-out instructions in promotional emails we send.
If you opt out of receiving promotional communications from us whether online or on your mobile device, we may still send you non-promotional communications such as emails about your Fresh Technology account, if you have one, or our ongoing business relations.
We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Fresh Technology does not share your personal information with anyone outside of Fresh Technology without your consent, and no one else can access your information, except in the following limited ways:
We may share information with companies that provide support services to us (such as credit card processors or website hosts). These companies may use information about you to perform their functions on our behalf.
We may disclose specific information (a) upon lawful request, in response to legal process, and when required to comply with laws, (b) to enforce our agreements, corporate policies, and terms of use or (c) to protect the rights, property or safety of Fresh Technology, our employees, agents, customers, and others.
If you participate in any blog or other online forum on our website, any personal information that you post on our website may be shared with other forum participants and website visitors.
In the event of a merger, acquisition, financing, or sale of assets or any other situation involving the transfer of some or all of our business assets, Fresh Technology may disclose personal information to those involved in the negotiation or transfer.
We may also share aggregated or anonymized information that does not directly identify you.
Fresh Technology is fully committed to data security. We have taken reasonable steps to maintain appropriate physical, technical, and administrative procedures to help safeguard and secure the information you provide to us against loss, misuse, or unauthorized access, disclosure or modification of personal information. However, while we take these reasonable efforts to protect your personal information, no one can ensure the security of the information transmitted over the Internet. In this regard, we urge you to take every precaution to protect your personal data while you are on the Internet. At a minimum, we encourage you to make sure that you are using a secure browser as you surf the Internet
Response to Do Not Track Signals:
Certain web browsers may provide an option by which you may have the browser inform websites or internet services you visit that you do not wish to have personally identifiable information about your activities tracked by cookies or other persistent identifiers across time and across third-party Internet websites, online or cloud computing services, online applications, or mobile applications. These are commonly called “do not track” (DNT) signals. Since our site does not rely on cookies or other stored information, these DNT signals will not affect your experience on our site, or using our service.
We do not allow third parties to collect personally identifiable information (PII) about a user’s online activities, over time and across different sites, services, and applications, when that user uses our site, service, or application.
We do not share any PII with 3rd parties, other than a payment processor to charge software as a service fees. Any PII is kept completely confidential and secure using the latest security measures and encryption.
This site does not maintain a process by which you can review and make changes to the personally identifiable information we collect from you.
Access to Fresh Technology applications requires user registration. All such users must have a User ID and password issued by the Fresh Technology system. Your information is stored on servers located in the United States. We use procedural and technical safeguards to protect your personal information against loss or theft as well as unauthorized access and disclosure to protect your privacy, including encryption, "firewalls," and Secure Socket Layer security.
No Refunds. You may cancel your subscription to Fresh Technology applications at any time but you will not be issued a refund.