New Features/Improvements
1. Required At Checkout - This setting has always required ToGo Admin permissions. We updated the ‘Required At Checkout’ so Company Admins, Merchant Admins and Merchant Admin Limited users now have access to the setting.
2. Minimum Order Amount - We added the ability to define a minimum order amount for the Takeout, Curbside and Drive-Thru order types. The setting already existed for Catering for Pickup, Catering for Delivery and Delivery. Company Admins, Merchant Admins, Merchant Admins Limited, Location Admins and Location Managers have access to this field.
3. Instructions - Added the ability to define Instructions that display on the order confirmation page for the Catering for Pickup, Catering for Delivery, Delivery and Order From Table order types.
4. Brink Menu Sync Update - The Brink Menu Sync now adds new items to the correct Menu Section where previously they were added to the ‘New Items From POS’ Menu Section and had to be manually added to Menu Sections.
5. Customer Surcharge Label - Added the ability to define a custom label for Surcharges. The label displays in the cart, on the checkout page and on customer order confirmation email. Company Admins, Merchant Admins, Merchant Admins Limited and Location Admins have access to this field. NOTE: This label does not affect the Dasher Tip for DoorDash Drive orders.
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New Features/Improvements
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A new column, Refund Reason, was added to the .csv file for exporting.
Linga POS Integration - Added a Comment field to the payload for the ‘Who Is This For’ field when integrating orders into Linga POS. The <Comment> will print as the last field in an item and delineated with a ‘*’.
Brink Direct POS Integration Menu Sync - Functionality was added to the Brink POS menu sync so the menu item name, menu item description and the modifier name are now updated with menu syncs.
Image url - Increased the number of characters allowed for the image url from 255 to 2047.
mParticle update - Added “discount_total” as a custom attribute of the purchase event.
OneDine - Fixed an issue where Linked Items were not importing or syncing correctly.
OneDine - Fixed an issue where Nested Modifiers were not included in the order integration payload.
OneDine - Fixed an issue where Convenience Fees and Surcharges configured as an open menu item (on non-Delivery Order Types) were not included in the order integration payload.
Core Commerce Credit Card Processing - Fixed an issue where partial refunds did not always successfully process if the batch was not settled in Core Commerce. This is an edge case because Core Commerce is configured to always auto settle at a time that is prior to the ToGo Refund Processor batch job running (9:00 UTC).
Updated the PhoneNumberUTil Library from version 8.9 to the newest version 8.13.
Removed all reference to Loggly logging.
Added a Menu Availability web endpoint for the App.
Updated the Global ‘Allowable IP Addresses’ to include credit card payments.
New Features/Improvements
Brink Direct POS Integration - Functionality was added to the ToGo - Brink POS integration
OneDine Integration - Updated the OneDine menu sync to sync the display name for menu items, modifier groups and modifiers.
Fixes
DDD with Catering for Delivery - Fixed a bug where customers could place a Catering for Delivery DDD order with a Pickup time earlier than Open Time + Prep Time.
System Updates
Core Commerce Credit Card Processing - Update made to the Header in the capture request sent to Core Commerce.
New Features/Improvements
Hot Fixes
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When ‘Apply Surcharge on Net Sales’ is ON, Surcharge calculation is ((subtotal-discount)*surcharge %).
When Apply Surcharge on Net Sales’ is OFF, Surcharge calculation is (subtotal*surcharge %).
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Below is the error message displayed:
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New Features/Improvements
The POS ID must be entered and the ‘Open Item’ toggle setting must be on.
Sending the Convenience Fee and Surcharge as an Open Menu Item works with AlohaMMS and nonMMS, MicrosMMS and nonMMS, BrinkMMS, POSitouch and RPower.
For RPower - Create menu items, Name = Surcharge or Name = Convenience Fee (the name is entered in the POS ID field)
Needs to be turned on for Square POS integrations.
Update Made: When the Charge Credit Card button is selected and the Loyalty or External Offer fail redemption, the process continues and the gift card/credit card is charged/captured.
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New Features/Improvements
Fields are still visible on the Checkout page. CSS updates are required in order to hide the fields.
What does this mean?
If a merchant has a ToGo Ion App, when the 2 settings are populated, they will automatically display in the App. The link (Marketing Link Text) will display at the bottom of the Home page and the top of every Menu page. CSS work needs to be completed in order for the link to display on the website.
The option displays on the ‘My Account’ page on both the website and App.
When a user selects the button, they will be prompted with a list of merchants the account is associated with. The user has the option to Cancel or Confirm. If they Cancel, their account is not deleted. If they Confirm, the user’s information is deleted from the ToGo database.
The option can be hidden on the website with CSS. It is recommended if the merchant uses an external SSO, that they hide the button.
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New Features/Improvements
Location Home page > Menus section > Menu Section UI
Has a new option: ‘Expanded with Horizontal Navigation.’
What does this mean?
Menu sections will display across the top of the page and the items,
separated into their menu section, will display down the page. This allows
the user to continuously scroll down the page to navigate to menu items or
they can still select the specific menu section and be automatically
navigated to that section.
NOTE: This will require additional CSS work to display correctly.
NOTE: Recommendation: Keep "Require Email in Guest Check-out" Checked
TOOL TIP: Leave 'Require Email in Guest Check-out' checked when 'Calculate Final Price from the POS' is also checked. This helps if pricing errors occur.
NOTE: Square does NOT support a max dollar amount with Percentage Off Discounts. Square will apply the percentage off to the entire order even if ToGo is configured with a max value resulting in a negative balance due in OrderCloud after the order integrates with Square.
System Updates
New Features/Improvements
We added a link out to the ToGo Technologies Knowledge Base articles.
The ‘Help Center’ link can be found in the OrderCloud banner for every page.
The required fields are the following fields:
NOTE: When performing a REFUND in OrderCloud, if the Core Commerce batch with that transaction hasn’t been settled yet, the Refund processes as a Void, If the batch has been settled, then it is processed and reported on the Core Commerce portal as a Refund.
We added the ability to have multiple brands on 1 ordering site. The menu will automatically sync for Omnivore MMS locations only. The Meal Period must be unique and configured to identify each Brand.
The setting ‘Show Section Brand Filter’ located on the Location Home page under the Menu section must be turned on
A menu containing multiple brands can be easily configured manually, using the settings above. It can also integrate into any supported POS as long as all items are present on one POS system. .
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Feature/improvements
* setting is on the Location Admin tab
* Available for Location Admin roles and higher
* Field is "Convenience Fee Label" (accepts up to 30 alphanumeric characters)
* Label Displayed in the cart, on the Checkout page and on the Order Confirmation Email
* 86 menue items
* view orders
* issue refund
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* customerPhoneNumber = phone number (NEW)
* tableName = customer name (UPDATE)
* OrderPlacerID = order number (NEW)
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Features
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Bug Fixes
Feature - Use I’m Here link to release order on Omnivore Xpient integration
Feature - Email opt in for guest checkouts
Improvement - Vehicle information added to Omnivore Xpient and Brink integrations
Improvement - Customize message on the I’m Here confirmation page
Feature - Confirmation Email Styling
Feature - Nutritional Information
Feature - Separate Curbside Order Type
Feature - SpendGo Item Level Rewards
Improvement - Customize the Email Opt In Message
Improvement - I’m Here button now displays on the order confirmation page
Improvement - Promo Codes
Improvement - Inventory Report
Improvement - POSitouch Menu Sync
Improvement - ToGoOrder.Com Message on Customer Receipts
Bug Fixes
Feature - DoorDashDrive Integration
Feature - Text Message when Order Prints
Improvements - SpendGo Loyalty Integration
Improvement - Customer Receipt Email Customization
Improvement - Sales Email Reports
Bug Fixes